FAQ's

Order Delivery

What is the delivery time?
3-5 working days for general article
8-10 working days for customize article.

How do I check the delivery status?

Armas are delivered through reputed courier partners. Once dispatched, you will be provided a Tracking ID for your order. You may also check the status of your order with the help of the order ID/tracking ID provided to you at the time of order placement.

How much time do you take to ship internationally?

It normally takes us 8-10 working days to deliver international orders.

What are the delivery charges?

Free shipping over 2500 all across Pakistan.

Are there any additional charges for cash on delivery for e.g. Cash handling charges?

There are no additional charges for Cash on Delivery orders except for courier charges.

What could be the reasons of delayed delivery of my order?

Timely delivery is subject to availability of stocks and payment authorizations. In certain cases, we might request for some form of payment verification or source in order to process the order.

How shall I make a payment?

Cash on delivery (COD) payment

Do you have a size chart?

Yes. Size charts are included on all product pages.

Do you have Article customization/charges?

Yes, 1500 pkr customization charges

Can I cancel my order after confirmation?

At this moment, we do not provide this option. Once an order is confirmed, it goes to the warehouse for dispatch.

How do I return an item?

Armas does not offer a return on purchased items. A refund occurs in the unlikely situation where a defective or an incorrect item is received by the customer. A refund will be processed only if the item sent back to Armas is not damaged by the buyer and has not been used.

Refund:  

Armas does not offer a “cash refund “when the customer cancels the order, before Armas starts processing the shipment. Or if an article is found to be defective during Quality Control and being the only piece available, gets removed from the order. 

Order Cancellation 

Customer may cancel the order at any time before the order has been processed. Armas has the right to cancel orders for reasons such as - item is out of stock, pricing errors, article found as defective in quality control or the credit/debit card payment declined by the issuing financial institution.